The state of customer service in a consumer driven market

In order to be successful in pursuing money making opportunities online, customer service is an important factor which we cannot avoid. Don’t think that we don’t have to deal with customers as most of the time we are just sitting in front of the monitor for most of the work. The internet is merely a platform for us to sell our service and product. You might hire others to deal with customers, but that will only reduce your income or destroy your business if you are unlucky. Besides, the experience of dealing with customers can help improve your service or upgrade your product. Check out the infographic below to learn what customers want.

TheStateofCustomerService

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